Effective Date: July 16, 2026
Welcome to Jackcray. These Terms of Service ("Terms") govern your access to and use of the Jackcray website, products, services, and any purchases made through our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.
Throughout these Terms, the words "Jackcray," "we," "our," and "us" refer to the Jackcray online store, while "you" and "your" refer to any visitor, customer, or user of our website.
1. Acceptance of Terms
By visiting our website, browsing our products, creating an account, or placing an order, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- You have the legal capacity to enter into a binding agreement.
- The information you provide is accurate and complete.
- You agree to comply with these Terms and all applicable laws and regulations.
2. Changes to These Terms
Jackcray reserves the right to update, modify, or replace these Terms at any time without prior notice.
Any changes become effective immediately upon publication on our website. Your continued use of the website following any revisions constitutes your acceptance of the updated Terms.
3. Products and Services
Jackcray offers jewelry products, including but not limited to:
- Necklaces
- Earrings
- Rings
- Bracelets
We strive to present our products as accurately as possible. However, due to differences in screen settings, lighting, and photography, actual colors, textures, and finishes may vary slightly from the images displayed on the website.
Product availability is subject to change without notice.
We reserve the right to discontinue or modify any product at any time.
4. Pricing
All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise indicated.
While we make every effort to ensure pricing accuracy, occasional errors may occur.
If an incorrect price is displayed due to a typographical, technical, or system error, Jackcray reserves the right to:
- Correct the error.
- Cancel the affected order.
- Issue a full refund if payment has already been processed.
Prices may change without prior notice.
5. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:
- Product unavailability.
- Suspected fraud.
- Payment authorization failure.
- Pricing or inventory errors.
- Violation of these Terms.
If an order is canceled after payment has been received, an appropriate refund will be issued.
6. Payment
Payment must be successfully authorized before an order enters processing.
By submitting payment information, you represent that:
- You are authorized to use the selected payment method.
- The billing information provided is accurate.
- Payment details are truthful and current.
Failure to obtain payment authorization may result in order cancellation.
7. Shipping
Shipping times, processing times, shipping costs, and delivery estimates are described in our Shipping Policy.
Estimated delivery dates are provided for convenience only and are not guaranteed.
Jackcray is not responsible for delays caused by shipping carriers, weather conditions, customs authorities (if applicable), natural disasters, or other circumstances beyond our reasonable control.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers should review that policy before requesting a return or refund.
9. Customer Accounts
If you create an account with Jackcray, you are responsible for:
- Maintaining the confidentiality of your login credentials.
- Restricting unauthorized access to your account.
- Keeping your account information current.
- All activities occurring under your account.
Please notify us immediately if you believe your account has been compromised.
10. Accuracy of Information
You agree to provide accurate and complete information when:
- Creating an account.
- Placing an order.
- Contacting customer support.
- Updating shipping or billing information.
Providing false or misleading information may result in delayed processing, order cancellation, or suspension of access to our services.
11. Intellectual Property
All content available on the Jackcray website, including but not limited to:
- Logos
- Trademarks
- Product descriptions
- Images
- Graphics
- Website design
- Text
- Icons
- Layout
- Software
is owned by or licensed to Jackcray and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or exploit any website content without prior written permission.
12. Acceptable Use
You agree not to use the website to:
- Violate any applicable law or regulation.
- Interfere with website security or functionality.
- Upload malicious software or harmful code.
- Attempt unauthorized access to our systems.
- Collect customer information without permission.
- Engage in fraudulent or deceptive activities.
- Use automated tools to scrape or copy website content without authorization.
Any misuse may result in suspension or termination of access.
13. Third-Party Services
Our website may include links to third-party websites or services for your convenience.
Jackcray does not own or control these external websites and is not responsible for:
- Their content.
- Privacy practices.
- Products or services.
- Availability.
- Security.
Accessing third-party websites is at your own discretion.
14. Product Availability
Inventory levels may change throughout the day.
Adding a product to your shopping cart does not reserve inventory.
If an item becomes unavailable after your order is placed, we may:
- Cancel the unavailable item.
- Contact you regarding available options.
- Issue an appropriate refund if necessary.
15. Promotions and Discounts
From time to time, Jackcray may offer promotional pricing, discount codes, or special offers.
Unless otherwise stated:
- Promotions cannot be combined.
- Promotions have expiration dates.
- Promotions cannot be exchanged for cash.
- Promotions may be modified or withdrawn at any time.
Orders placed outside the promotional period are not eligible for retroactive discounts.
16. Disclaimer of Warranties
The Jackcray website and all products and services are provided on an "as available" and "as is" basis.
To the fullest extent permitted by applicable law, Jackcray disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that:
- The website will always be uninterrupted.
- The website will be error-free.
- All information will remain current at all times.
- Technical issues will never occur.
17. Limitation of Liability
To the maximum extent permitted by law, Jackcray shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the website.
- Inability to access the website.
- Product delays.
- Loss of profits.
- Loss of data.
- Business interruption.
- Third-party services.
- Technical failures.
Our total liability relating to any order shall not exceed the amount paid for the applicable product(s).
Nothing in these Terms limits rights that cannot be excluded under applicable law.
18. Indemnification
You agree to indemnify and hold harmless Jackcray, its affiliates, employees, officers, and service providers from claims, damages, liabilities, losses, and expenses arising out of:
- Your violation of these Terms.
- Your misuse of the website.
- Your violation of applicable law.
- Your infringement of another person's rights.
19. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
20. Force Majeure
Jackcray shall not be responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Severe weather
- Government actions
- Labor disputes
- Internet outages
- Transportation disruptions
- Public health emergencies
- Power failures
Our obligations will resume once the affected circumstances have reasonably ended.
21. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
22. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Jackcray regarding your use of our website and purchases from our store.
23. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Jackcray operates, without regard to conflict of law principles.
24. Contact Information
If you have questions regarding these Terms of Service, please contact us.
Jackcray Customer Support
Email: support@jackcray.com
Support Hours
Monday – Saturday
8:00 AM – 7:00 PM (EST)
We strive to respond to all inquiries as promptly as possible during our regular business hours.
25. Policy Updates
Jackcray reserves the right to revise these Terms of Service at any time to reflect changes in our business operations, legal requirements, or website functionality.
Updated versions become effective immediately upon publication on our website. We encourage customers to review these Terms periodically to stay informed of any changes.